top of page
**Return Policy**

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return the item within 14 days of receipt for a refund. Please note the following conditions:

1. **Return Window**: Returns must be initiated within 14 days from the date of delivery.

2. **Restocking Fee**: All returns are subject to a restocking fee of 20% of the purchase price. The minimum restocking fee is $20.

3. **Condition of Items**: Items must be returned in their original condition and packaging. Items that are used, damaged, or missing parts may not be eligible for a refund.

4. **Return Process**: To initiate a return, please contact our customer service team to obtain a Return Authorization Number (RAN). Returns without a valid RAN will not be processed.

5. **Refunds**: Refunds will be processed to the original payment method once the returned item has been inspected and approved. The restocking fee will be deducted from the refund amount.

6. **Shipping Costs**: Shipping costs for returns are the responsibility of the customer, and original shipping fees are non-refundable.

If you have any questions or need assistance with the return process, please contact our customer service team. Thank you for your understanding and cooperation.
6906 Long Point Rd. 
Houston, Tx 77055

Horario de tienda

 

Lunes-Viernes:

 

9am - 5pm

​

Sabado:

​

10am - 3 pm

​

Domingo:

 

Cerrado

¡Contacta nos!

Para obtener ayuda sobre productos, pedidos grandes y sugerencias.

¡Nos pondremos en contacto con usted brevemente!

©2023, J & A Builder Supply, LLC

bottom of page